You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
close

Please click Known Issues to check for any current outages or software issues.

announcement close button
Home > Telephones > Transfer One Program - voicemail feature
Transfer One Program - voicemail feature
print icon

Transfer One services will permit the outgoing voice message to reference the number one and transfer a call to another telephone number rather than have the caller hang-up and redial.

 

  1. Send an email to [email protected] with the following:
  2. Subject: VoiceMail Transfer One Program
  3. Body:  name, telephone extension, transfer to name and transfer to telephone extension
  4. Example: 
  5. An email will be sent when the setup is complete.
  6. Record all voicemail messages to include the reference:  "Press one to  reach_________."
  7. example:

"You have reached George Washington at W&J College, I am currently unavailable, please leave a message. If you need immediate assistance, press one to be transferred to Thomas Jefferson."

 

Information

All recorded messages can include the reference to press zero to be transferred to the switchboard or the auto-attendant when the switchboard is unable to answer the call. This feature is currently available to all employees and requires no additional setup.
 


 

Feedback
0 out of 0 found this helpful

Attachments

TransferOneProgram.pdf
scroll to top icon