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Home > Account Deactivation > Withdrawing Students - Account Deactivation Information
Withdrawing Students - Account Deactivation Information
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With your decision to no longer attend W&J College, it's important to make sure you perform some vital technological tasks to preserve any data. Once your account is deactivated, you will completely lose access to all W&J resources including Sakai, Outlook, Office 365, OneDrive and your H-Drive. Please take the time to carefully read each of the sections below.

 

Your Email Account

If you are still using your W&J e-mail account, you should consider creating another e-mail account if you do not already have a secondary e-mail account established. Once your email is created, you can export emails to it from your W&J account in order to preserve the emails beyond your account's expiration date. There are two methods you can use to accomplish this.

 

1) Individually Forward Messages

If you'd only like to preserve a small number of messages, you can simply forward them to your new email address. Once forwarded, you can organize the messages within your new inbox however you see fit. You can also select several emails at once to forward multiple messages as a single combined message. Check out this article for more information on this process.

 

2) Export and Import Your Entire Inbox Using Outlook and PST files

If you'd like a copy of all the emails that you have sent and received during your time at W&J, you can accomplish this by linking both your W&J and your secondary email account to the Outlook desktop app. Once both accounts are connected, you can export all the data within your W&J inbox to a PST file, and then import that file to your secondary email account. The complete steps for using this method can be found at this link.

 

Preserving Email Contacts

You can save your contacts by using the Export Contacts feature in Outlook. This saves your address book to a CSV or other file type which can then be imported elsewhere. Please review this document for instructions.

 

Make Sure There Are No Accounts Linked to Your W&J Email!

If you created any accounts using your W&J Email (such as Facebook, Instagram, Twitter, Xbox, PlayStation, Nintendo, TikTok, Snapchat, Amazon, etc.), you will want to change those to list your secondary email address as soon as possible. Any accounts that do not receive this change, will be lost and unrecoverable via any password reset or email recovery options. Following the deactivation date, there will be nothing we can do to assist with any accounts tied to your W&J email. Again, please make sure you update this information beforehand.

 

Office 365 Software

When your W&J account is deactivated, any software licensed to your account will no longer work. This includes all the programs in the Office 365 suite of products (Outlook, Word, Excel, PowerPoint, Access, OneDrive). Any Office 365 software that is installed at the time of deactivation, will run as "Unlicensed" and restrict you from using nearly any of its features. These apps will still allow you to open and view documents, but edit and save functionalities will not work. You'll need to purchase a personal license from Office 365 to continue using them.

 

Saving OneDrive Documents

Any documents within your OneDrive account when it is deactivated will be permanently deleted. If there are any documents or files within the account that you'd like to keep, you'll want to download them to your hard drive using the instructions found at this link.

 

Depending on the size of the data you'd like to download, this can take some time to complete, so be sure to give yourself enough time to do this prior to your account deactivation date. Once you've downloaded the files, you can leave them on your hard drive or upload them to a free cloud file storage service such as DropBox or Google Drive.

 

Saving H-Drive Documents

Your H-Drive may contain documents or files that you want to preserve as well. Much like OneDrive, the H-Drive is cloud storage issued to every student, but your H-Drive is only accessible when using a W&J computer on campus. Any documents stored within your H-Drive will also be lost when your account is deactivated.  Prior to your account deactivation date, please email the ITS HelpDesk at [email protected] or create a ticket at support.washjeff.edu in order to receive assistance in retrieving your H-Drive data.

 

Contact Us

If you have any questions regarding the Account Deactivation process, please create a ticket at support.washjeff.edu or call the ITS Department at 724-223-6022. 

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