Transfer One services will permit the outgoing voice message to reference the number one and transfer a call to another telephone number rather than have the caller hang-up and redial.
- Send an email to [email protected] with the following:
- Subject: VoiceMail Transfer One Program
- Body: name, telephone extension, transfer to name and transfer to telephone extension
- Example:
- An email will be sent when the setup is complete.
- Record all voicemail messages to include the reference: "Press one to reach_________."
- example:
"You have reached George Washington at W&J College, I am currently unavailable, please leave a message. If you need immediate assistance, press one to be transferred to Thomas Jefferson."
Information |
All recorded messages can include the reference to press zero to be transferred to the switchboard or the auto-attendant when the switchboard is unable to answer the call. This feature is currently available to all employees and requires no additional setup. |