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Password Guidelines
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The combination of a W&J username and password is required for access to protected W&J network services. These services include network log on, as well as access to email, JaySource, Sakai, and most administrative and academic systems. This password policy is intended to protect user accounts from unauthorized access, and applies to all W&J network account holders.


Passwords are always considered private and confidential, and should be protected at all times. All account holders are responsible for protecting and maintaining their own network password, and the password for any other accounts they are assigned.  Account holders may be required to change their network password at regular intervals.


The following guidelines are required when setting a new password:

  • Allowable passwords are between eight and 20 characters in length, and must contain characters from three of the following five categories:
    • Uppercase characters of European languages (A through Z, with diacritic marks, Greek and Cyrillic characters)
    • Lowercase characters of European languages (a through z, sharp-s, with diacritic marks, Greek and Cyrillic characters)
    • Base 10 digits (0 through 9)
    • Non-alphanumeric characters: ( ! ~ @ # $ % ^ & * _ - + = ` | \ { } [ ] : ; " ' < > , . ? / )
    • Any Unicode character that is categorized as an alphabetic character but is not uppercase or lowercase. This includes Unicode characters from Asian languages.
  • Ellucian Colleague users should not use special characters other than !, @, #, $, /, and %.  Other special characters are not compatible with Colleague and will obstruct the login process.
  • New passwords must be significantly different from previously used passwords and should never contain your username, any part of your name, or any other obvious identifying characteristic such as initials, birth date, telephone number, street address, social security or ID number, license plate number, name of a family member or a pet, etc.
  • Never write down your password or divulge it to anyone including coworkers and supervisors


For added security, account holders may change their passwords frequently. Passwords must conform to the above standards. If you suspect your password has been compromised you should immediately change it, and then notify the ITS Helpdesk


Users will receive automatic email notifications approximately 14 days prior to the expiration date of your password.  College-owned Windows PC users may also receive pop-up notifications at that time. Links to instructions for changing your password are provided below:


Instructions for changing your password are available. If you have any questions in regard to this process please contact the HelpDesk.

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